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Allysgoodies

Thursday, August 11, 2005

SkyTrain - Hires Canadian Mystery Shoppers to Check Service

SkyTrain hires mystery shoppers to check service
Vancouver Sun (subscription), Canada - Jul 20, 2005 Kelsey plans to send mystery shoppers out to see how employees treat customers and what the customers experience while using the service.

Mystery shoppers rate service
Whittier Daily News, CA - Jul 15, 2005 Most people go shopping because they want to buy something. But for "mystery shoppers"...they work as undercover agents, shopping is their job.

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